We all agree that it costs more to acquire new customers than to retain existing ones. Undoubtedly, most companies invest lots of energy in cultivating and retaining the top-tier customers. But what about the other tiers of customers that form a significant size of the customer base that usually being neglected.
From our experience in working with companies in different industries, few companies have the infrastructure and business practices to methodically retain and grow their existing customer base.
In addressing these market needs, at Datatrade, our Loyalty Marketing Solutions are designed to support unique client’s needs at different stage of loyalty marketing / CRM adoption.
These solutions are:
Stage 1 – The “start-up” stage => Loyalty Program Setup
Stage 2 – The “ramp-up” stage => Loyalty Program Management
Stage 3 – The “marketshare grabbing” stage => CRM Consultancy
BREAKING NEWS! With our 28+ years of marketing expertise, we are proud to announce that Datatrade was named Direct Marketing Agency of the Year 2012 for the second year in a row! To learn more about this exciting news, click here!
For details on our award from Agency of the Year 2011, please click here!
For details on our award from Hong Kong’s Most Valuable Companies 2011, please click here!
Founder and CEO
MTM Skincare and Spa
Mr. King Leung (Managing Director of Datatrade) and Mr. Ricky Wong Wai Kay (Co-founder and Chairman of Hong Kong Broadband Network) at YDC Entrepreneurial Seminar on Apr. 21, 2011.