Fulfillment Management
Important touchpoint with customers

Good project fulfillment is crucial to deliver a successful campaign.   Over decades of in-depth experiences, Datatrade provides professional fulfillment management where comprehensive workflow design, manpower resources planning, inventory management, payment gateway and complete logistic support are all integrated to ensure swift and flawless operation.

Fulfillment

Hassle free total solution where Datatrade not only offers high capacity for samples and order fulfillment, we can help  support sourcing and production of samples, gift items for both for both commerical and non-profit projects. We also run a proprietary inventory and campaign management software platform to help capture, log and track entire flow of order fulfillment to ensure high accuracy. 

Redemption Centre

We support secured storage of clients' redemption stock.   Redemption center can be set up with hotline as well as personnel support. All personnel are well trained with multi-lingual capability  to provide professional customer services. We also provide flexibility in operating hours to suit clients' various promotion and marketing plans.

Payment Management

A wide variety of payment media can be supported by Datatrade, such as cheque clearance, cash handling, credit card as well as postal order clearance. This is particularly important for mail orders, fundraising, catalogue buyers...etc.,  In addition, payment gateways set up in China and other countries are also available.